New connection, billing question or outage — reach our team any time, day or night.
Power interruption? Let us know and we'll dispatch the right team.
0800 000 0000
Connecting a home, development or business? Start your application here.
Questions about a bill or your account? Our support team can help.
Fill in the form and our team will get back to you.
Energy House, 1 Grid Avenue
Your City
Emergencies & outages: 0800 000 0000
General: 0800 111 1111
Emergency line: 24 hours, every day
General enquiries: Mon–Fri, 8am–6pm
Our team is here around the clock to keep your energy flowing.
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